The ShockWiz App cannot detect ShockWiz

If the ShockWiz device ID /Name does not appear in the "Connect to" list of the ShockWiz App, try the following:

  1. Insure that Bluetooth is enabled on your phone or tablet.
  2. Check that the LED of ShockWiz is flashing, indicating it is awake.
  3. Force Quit the ShockWiz App, reopen and search again.
  4. Perform a power cycle on your phone or tablet.

Android ONLY: If connection issues persist after the above steps, click here.

If ShockWiz will not wake - see ShockWiz Will Not Wake / Pair.